Muzic Ministry

Return & Warranty Policy

RETURN & WARRANTY POLICY

Last updated May 23, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags, packaging and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@muzicministry.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item with original packaging, and mail your return to the following address:

muzicministry.com

Attn: Returns

RMA #

Singapore

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  •        Sale items are FINAL SALE and cannot be returned.
  •        Seller Reserves The Rights to reject any refunds if applicable.

Warranty

Product is covered under 1 year standard warranty from the start date of purchase.

Warranty type of product is carry.

Warranty product will be null and void if:

  •  The product is damaged physically
  •  The product is repaired, maintained, modified, and disassembled
  • The product is damaged due to wear and tear or other related conditions

Warranty limitation

  • Warranty product of product is limited to manufacturing defect
  • Warranty product of product doesn’t cover other accessories such as wires, earplugs, and others
  • The warranty doesn’t cover replacement of product
  • Warranty doesn’t cover damages caused due to God and force majeure acts

All the refunds and warranty are subjected to MuzicMinistry’s Approval. MuzicMinistry reserves all rights.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

support@muzicministry.com